Matchday guide | West Ham vs Wolves

9th December 2024

Wolves are back on the road on Monday evening, taking on West Ham United under the London Stadium lights.

For anyone making the trip to the capital, here’s everything you need to know.

Opposition Information

Stadium | London Stadium
Capacity | 68,013
Address | London, E20 2ST
Away allocation | 2,400

Ticket Information

Tickets for this fixture have sold out.

Tickets for this fixture have all been delivered as digital tickets. If you have not received your tickets, please contact the team on: fanservices@wolves.co.uk prior to Sunday evening.

We advise all supporters to have their tickets downloaded to their devices prior to travelling to the London Stadium to ensure there’s no issues or queues at turnstiles.

If you have an issue with your ticket on the day of the game, Wolves Ticket Office phone lines are open from 10am to 5pm, using the number: 03712221877. Otherwise, please visit West Ham’s ticket office and they will provide further advice.

Travel Information

Trains, Underground and DLR – trains to London Euston operate regularly from Wolverhampton train station. Using the Northern Line, Central Line and DLR, the London Stadium is around a one-hour onward journey from Euston station.

We advise checking travel updates on TfL ahead of travelling here: Plan a journey - Transport for London

Travelling by Car and Parking – the post code for the stadium is: E20 2ST and can be reached from Wolverhampton by using the M6 and M1 from Wolverhampton.

No public car parking is available at London Stadium as it is a green stadium and a public transport destination.

Accessible Parking: Contact accessibility@westhamunited.co.uk for advice on booking accessible parking on matchdays.

Travelling by Official Coach – The Visiting Supporters Coach Park location will be communicated between clubs leading up to the game.

Weather Information

Overcast weather is expected in London at the time of kick-off for Monday evening’s fixture against West Ham, with temperatures expected to be around 6°C.

A full up-to-date forecast can be found here: https://weather.metoffice.gov.uk/forecast/gcpvpwgtg#?date=2024-12-09

Kits

West Ham will be in their claret home shirt with white shorts, and the goalkeeper is wearing their green goalkeeper shirt and green shorts.

Wolves will be wearing the 2024/25 gold and black home shirt and black shorts, with the goalkeeper wearing the pink goalkeeper shirt and pink shorts.

Turnstile Information and Opening Times

Turnstiles at the London Stadium open 90 minutes before kick-off. Supporters are advised to arrive early to support pre-match security and ticket checks.

Away supporters will need to use Turnstile Block D to gain entry to the ground, and any tickets can be collected from Window 20 at the Main Ticket Office (located close to the Stadium Store).

Position Of Visiting Supporters

Visiting supporters will be in the South Stand at the London Stadium.

Flags and Banner Information

Request Process

Contact the Supporter Services team at least 48 hours before the game.
Email: supporterservices@westhamunited.co.uk
Provide:
A photo of the flag design.
Size/dimensions of the flag.
Confirmation of the fire safety certificate.

A full flag policy can be found here: Flag Policy : Hammers Help

Security Information

London Stadium operates a 100% searching policy for all supporters and their belongings for safety and security.

Access lanes are available at each checkpoint for supporters with accessibility needs.

First Search Point: Entry to the island. This checkpoint is not for ticket validation, so supporters can access the podium, Stadium Store, and Ticket Offices without tickets.

Bag Policy

Supporters are discouraged from bringing bags unless absolutely necessary. Large items of baggage, such as holdalls or suitcases, are not permitted.

There are no locker facilities for storing items during the visit.

Bags should ideally be no larger than A4 in size.

All bags will be subject to search before entry into the stadium. You may be asked to open your bag at the search points to allow thorough searches.

London Stadium operates a 100% searching policy for all supporters and their belongings for safety and security.

Away Pubs

West Ham United does not have specific pubs designated for away supporters.

Bars, restaurants, and pubs in Central London are generally welcoming and accommodate visiting supporters.

Reporting Behaviour

West Ham United provides several discreet and confidential mechanisms for reporting any incidents on matchday:

In-Person Reporting:

Speak with the nearest steward.
Approach a Supporter Liaison Officer (SLO).

SMS Reporting Service:

Text "Support" followed by your message to 83121.

These measures ensure that all supporters can report their concerns safely and promptly, allowing for immediate assistance and resolution. Always feel free to reach out through these channels if you witness or experience any issues during your visit.

Matchday Programme

You can buy your matchday programme in advance or at London Stadium on the day of the match at several locations:

Programme chariots throughout the stadium.
Stadium Store.
Permanent programme kiosk located on Bridge 5.
Programmes will cost £4.

Accessible Information

West Ham United Football Club is dedicated to promoting access, equity, and inclusion, ensuring a welcoming experience for all visitors to London Stadium. Here are the key accessibility features and services provided:

Visiting Supporters Car Park

6 bays will be included for visiting supporters in car park 1A.
If you are a visiting supporter and wish to book accessible parking, contact your club's Disability Access Officer or email accessibility@westhamunited.co.uk for further advice. All spaces are subject to availability.

Accessible Toilets

All accessible toilets are gender neutral and equipped with RADAR locks.
Located on all levels near the accessible viewing areas.

Support Services

Disabled Supporter Assistants (DSAs): 45 on matchdays, trained in disability awareness and some in British Sign Language.
Supporter Liaison Officers (SLOs): 50 on matchdays, available to assist with any supporter needs.

Contact Information

Accessibility Team: Contact them for expert advice and guidance at accessibility@westhamunited.co.uk or 0333 030 0174.
Opening Hours: Monday to Friday, 09:00-17:00.

Additional Information